Terms & Conditions

Welcome to LaunchCompany.ae. These Terms and Conditions (“Terms”) govern your use of our website and services, including company formation, business consulting, VAT and corporate tax registration, and related support offered in the United Arab Emirates (“UAE”). By accessing our website or using our services, you agree to these Terms. If you do not agree, please refrain from using our site or services.

These Terms are designed to be transparent, straightforward, and legally binding, so you know exactly where you stand as our valued client.

1. About LaunchCompany.ae

LaunchCompany.ae (“we,” “our,” or “us”) is a business services platform that helps individuals and organizations establish companies in UAE Free Zones, Mainland, and Offshore jurisdictions. We also provide related services, such as VAT registration, corporate tax filing, bank account opening, and compliance support.

2. Acceptance of Terms

By visiting our website, submitting information, requesting a consultation, or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms. You also confirm that you are at least 18 years old and legally capable of entering into binding agreements.

3. Our Services

We provide a wide range of professional services related to business setup and corporate compliance in the UAE, including but not limited to:

• Free Zone company formation
• Mainland company formation
• Offshore company setup (if applicable)
• Corporate tax and VAT registration
• Bank account opening assistance
• Ongoing compliance and advisory services

We act as facilitators, advisors, and representatives to streamline your process. However, certain approvals, licenses, or decisions are controlled by UAE authorities, banks, or third parties, and we cannot guarantee approval timelines or outcomes outside our control.

4. Service Deliverables

While we commit to delivering our services with professionalism and diligence, please note:

• Processing times depend on the relevant authorities, not solely on LaunchCompany.ae.
• Requirements may vary by Free Zone, bank, or government department.
• Clients must provide accurate, complete, and timely documentation.
• Delays caused by incomplete or inaccurate submissions are the client’s responsibility.

5. Client Responsibilities

To ensure smooth service delivery, you agree to:

• Provide true, accurate, and updated information.
• Submit required documents on time (e.g., passports, proof of address, business plans, financial statements, etc.).
• Pay all government fees, third-party charges, or taxes that may apply.
• Comply with UAE laws and regulations relevant to your chosen business structure.

Failure to meet these obligations may lead to delays, additional costs, or cancellation of services.

6. Payment Terms

• Fees: Service fees will be communicated clearly before engagement. Prices may vary depending on the jurisdiction, scope of services, or additional requirements.
• Payment Schedule: Payments may be required in full or in installments, depending on the service. Certain fees (such as government charges or bank fees) may need to be paid upfront.
• Refund Policy: Please refer to our Refund Policy for full details. In short, once government submissions or filings are made, fees are typically non-refundable due to third-party costs incurred.
• Currency: Payments are accepted in د.إ (United Arab Emirates Dirhams) unless otherwise specified.

7. Intellectual Property Rights

• All content on LaunchCompany.ae, including text, images, graphics, design, and branding, is the intellectual property of LaunchCompany.ae and is protected under applicable laws.
• You may not copy, reproduce, distribute, or use our content without prior written consent.
• Any unauthorized use may result in legal action.

8. Data Protection & Privacy

We take your privacy seriously. Any personal or business data collected through our website or services will be handled in accordance with our Privacy Policy. This includes information on how we collect, use, store, and protect your data, as well as your rights as a user.

9. Third-Party Services & Government Authorities

Many of our services require interaction with third parties, such as Free Zone authorities, the UAE Federal Tax Authority (FTA), or banks. Please note:

• We do not control the decisions, timelines, or policies of these third parties.
• Approvals, rejections, or additional requirements are at their discretion.
• We act as an intermediary and cannot guarantee outcomes beyond our control.

10. Disclaimer of Warranties

• While we strive to provide accurate, updated, and reliable information, LaunchCompany.ae does not guarantee that all content on the website is free from errors or omissions.
• Services are provided on an “as-is” basis. We cannot be held liable for losses caused by delays, third-party rejections, or regulatory changes.
• You are encouraged to seek independent legal or financial advice before making business decisions.

11. Limitation of Liability

To the fullest extent permitted by law, LaunchCompany.ae shall not be held liable for:

• Loss of profits, business opportunities, or anticipated savings.
• Indirect, incidental, or consequential damages arising from the use of our services.
• Delays or failures caused by third parties, force majeure events, or changes in UAE regulations.

Our total liability in any claim shall not exceed the amount paid for the specific service in question.

12. Termination of Services

We reserve the right to suspend or terminate services if:

• A client fails to provide the required documents or payments.
• False or misleading information is supplied.
• There is a breach of these Terms.
• Services are used for unlawful or fraudulent purposes.

Clients may also terminate services by written notice, subject to applicable cancellation or refund terms.

13. Governing Law & Jurisdiction

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

14. Changes to Terms

We may update or amend these Terms from time to time to reflect changes in law, regulations, or our service offerings. Updated versions will be posted on our website for the users to review it immediately.